![]() ![]() Please note that using this service you will need to pay postage costs of returning your item. Please return the items using the pre-printed returns label attached. Make sure you keep proof of postage.Īlternatively, it can be shipped back via a service of your choice. Once you have processed your return in the portal, you're ready to post it off.Select your preferred return option: a FREE Royal Mail return label or a paid via Hermes, Collect+, DPD or UPS.You will need your order number and email or postcode or phone number. Please pack your items securely and fill in the form on the dispatch note indicating the items you are returning, choose the appropriate option and enclose it in your parcel.There is no need to email us when sending us a return. ![]() So feel free to try any of our fantastic range available with our no quibble, no question returns policy. We are more than happy for you to return any of our goods for a refund or exchange within 90 days of receipt, as long as, they are in a resalable condition with all packaging and labels intact. Occasionally though, we know you may wish to make a return. Returns Policy:Īt Military 1st we hope you would be completely satisfied every time you shop with us. If 60 days lapse without any response, the goods are warehoused and disposed of. In the event that a parcel is returned to us and there are some issues that should be resolved, an email is written to the customer notifying him/her of the parcel. Where items are returned to us we will contact you and a further Postage and Handling charge will be made before items can be redelivered. Please check with your local delivery office before contacting us about non-delivery. Experience has shown us that in most cases items are returned to us by the Post Office as uncollected when buyers have reported items as undelivered. Genuine postal losses are rare in the UK. Please check shipping price during checkout (charged by weight) Non-Delivery: Not available for destinations in the Highlands and Islands, Isle of Wight, Isle of Man, Northern Ireland, Guernsey and Jersey, Isle of Scilly and mid Wales.You will be given a tracking number which will allow you to follow your order.Please note Saturdays, Sundays and Bank Holidays are NOT working days.Your order will arrive the following working day between 9am and 6pm.Available only if ordered before 2pm Monday to Thursday.We aim to dispatch your parcel the same or next working day you should receive it within 3-5 working days from the day you placed the order.Available on all orders regardless of the price and size of your order.We always confirm via email that your item has been shipped.Īll shipping prices are for unlimited items: United Kingdom Standard 3-5 Days Delivery Free Your package will normally be dispatched via the Royal Mail or DPD on the same or next business day after cleared payment. ![]()
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